To ensure your video form review upload is successful, please check the following:
- Once you've initiated the video form review upload, you will see a spinning loader icon appear next to the designated set. Depending on how large your video is, the upload might take up to a minute to complete. If you minimize the Caliber app before the video completely uploads, your video will not be saved and you will need to upload again.
- You will know the upload has been successful when the spinning icon becomes a play button.
- If you continue to experience issues, we recommend decreasing the video recording resolution on your phone.
To do change the video recording resolution settings:
- Go to Settings > Camera > Record Video
- Select 720 HD at 30 fps